HP Photo Imaging questions & answers

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S
Question by S G
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September 13, 2023

I have photos on my old laptop, but ONLY on hp photo and imaging app not on the computer itself. How do I retrive them? Anyhow, by any means idf someone can help that'd be great.

Rajesh Gupta
Answer by Rajesh Gupta

To retrieve the photos from the HP Photo and Imaging app on your old laptop, you can try the following steps:

  1. Connect your old laptop to your new computer using a USB cable or through a network connection.
  2. On your new computer, open the HP Photo and Imaging app or any other photo management software that supports importing from HP Photo and Imaging.
  3. Look for options like "Import" or "Retrieve from Device" within the software.
  4. Follow the prompts to select the photos you want to retrieve and choose the location on your new computer where you want to save them.
  5. Start the import process and wait for it to complete.
  6. Once done, you should be able to access your photos on your new computer.

If you encounter any issues during this process, it's recommended to consult the official HP support website or contact their customer support for further assistance.

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